Report a security issue

Legal and Security › Report a security issue

How to report a security issue

If you think you have found a security vulnerability, we have two routes for reporting security issues.

Important: Whichever route you choose, we ask you to not disclose the vulnerability before it has been fixed and announced, unless you received a response from the Grafana Labs security team that you can do so.

Bug bounty program

We run a bug bounty program via our partner Intigriti, which handles triage and payments for valid submissions.

Direct

For products and services outside the scope of our bug bounty program, or if you do not wish to receive a bounty, you can report issues directly to us via email at security@grafana.com. This address can be used for all of Grafana Labs’ open source and commercial products (including but not limited to Grafana, Grafana Cloud, Grafana Enterprise, and grafana.com).

Encrypt your email with our PGP key. The key fingerprint is:

225E 6A9B BB15 A37E 95EB 6312 C66A 51CC B44C 27E0

The key is available from keyserver.ubuntu.com

What should be included in a security report

We appreciate clear and concise reports that are easy to follow and understand. To do so, provide us with enough information to reproduce the potential vulnerability and address the issue effectively. This may include steps to reproduce the vulnerability, relevant technical details, and any other information that can help us understand the scope and impact of the issue.