Panel discussion: You've implemented observability at scale. Now what?

Join us for an in-depth conversation with a panel of observability leaders from Pegasystems and LexisNexis who’ve lived through designing and implementing observability at scale. They’ll discuss the good, the bad, and the ugly of their organizations’ observability journeys and share insights on what happens next: driving adoption, demonstrating value for the business, future-proofing their strategy, and more.

Speakers

Frank Guerrera

Frank Guerrera

Chief Technology Officer  •  Pegasystems
As Chief Technical Systems Officer at Pegasystems, Frank Guerrera is responsible for Global Support and Operations of the products built on the Pega Infinity™ Platform. He leads the team of engineers, program managers, and architects, building and deploying scalable, reliable cloud services. Frank joined Pegasystems in 2017 and has more than 25 years of experience in technology operations and engineering. Frank is focused on driving a Proactive Service Model that aligns with an As-a-Service company and has held similar senior roles, successfully driving the transformation and growth of leading software-as-a-service (SaaS) vendors. Previously, Frank was vice president of SaaS services at Hewlett Packard Enterprise (HPE), senior vice president of global infrastructure operations at Salesforce and vice president of cloud services at Nuance Communications. Before that, he held C-level roles at several technology organizations and operational positions at industry-leading corporations, including State Street, Reuters, Fidelity, and JP Morgan. Frank holds a degree in Business Administration from the College of Technology at the State University of New York – Farmingdale.
Wayne Jin

Wayne Jin

VP, Product Marketing  •  Grafana Labs
Neil Wilson

Neil Wilson

Director of Software Engineering, Insurance Technology  •  LexisNexis Risk Solutions
Neil Wilson is a Director of Software Engineering with a passion for understanding the intricacies of how things work. With extensive experience across a wide range of tech, he thrives on solving complex problems and discovering new challenges. His love for observability stems from its ability to transform intricate systems into solvable puzzles, fueling his continuous drive for innovation and learning. Outside of work, he enjoys spending time in Illinois with his wife, two kids, and several pets. He otherwise spends his time immersed in whatever hobby has currently caught his attention including woodworking, gaming, electronics, and homebrewing.
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