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How Pipedrive switched its entire observability stack to OpenTelemetry and LGTM

The cloud-based CRM company Pipedrive has been relentlessly modernising its observability stack, first adopting Grafana visualisation and Grafana Mimir for Prometheus metrics, then recently completed a migration of its distributed tracing from a third-party SaaS provider to OpenTelemetry and Grafana Tempo, and its logging stack from Graylog to Grafana Loki. Along the way, the team developed its own in-house library to include OpenTelemetry in its roughly 750 microservices. Join Observability Platform Team Lead Karl-Martin Karlson as he shares Pipedrive’s journey migrating to the LGTM Stack in an infrastructure spanning 8 data centres, 5 physical locations, and over 20k Kubernetes pods.

Speakers

Karl-Martin Karlson
Karl-Martin Karlson
Observability Platform Team Lead  •  Pipedrive
Karl-Martin’s current role is Observability Platform Team Lead at Pipedrive where has been working for 5 and half years, setting monitoring standards and trying to grow the observability stack together with the company. As for hobbies, Karl-Martin is really into motorsports and also competes in local drag racing series here in Estonia having won his class two years in a row. Together with one of his friends, he makes Youtube videos (sadly in Estonian for those who wish to watch them) about racing and building their cars.

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