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Documentation Tempo Documentation Troubleshooting

Troubleshooting

The topics in this section helps with day zero operational issues that may come up when getting started with Tempo. They walk you through debugging each part of the ingestion and query pipeline to drill down and diagnose issues.

Sending traces

• Spans are being refused with “pusher failed to consume trace data”
• Is the Grafana Agent sending to the backend

Querying

• I am unable to find my traces in Tempo
• I am getting error message “Too many jobs in the queue”
• Queries fail with 500 and “error using pageFinder”