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New Relic integration for Grafana OnCall

Note

This integration is available exclusively on Grafana Cloud.

The New Relic integration for Grafana OnCall handles ticket events sent from New Relic webhooks. The integration provides grouping, auto-acknowledge and auto-resolve logic via customizable alert templates.

Configuring Grafana OnCall to Receive Alerts from New Relic

  1. In the Integrations tab, click + New integration.
  2. Select New Relic from the list of available integrations.
  3. Enter a name and description for the integration, click Create
  4. A new page will open with the integration details. Copy the OnCall Integration URL from HTTP Endpoint section.

Configuring New Relic to Send Alerts to Grafana OnCall

  1. Go to “Alerts”.
  2. Go to “Notification Channels”.
  3. Create “Webhook” notification channel.
  4. Set the following URL: OnCall Integration URL
  5. Check “Payload type” is JSON.