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Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.

Grafana Cloud Enterprise Open source

Configure PagerDuty for Alerting

To set up PagerDuty, provide an integration key.

SettingDescription
Integration KeyIntegration key for PagerDuty
SeverityLevel for dynamic notifications, default is critical
Custom DetailsAdditional details about the event

The CustomDetails field is an object containing arbitrary key-value pairs. The user-defined details are merged with the ones we use by default.

Our default values for CustomDetails are:

Go
{
	"firing":       `{{ template "__text_alert_list" .Alerts.Firing }}`,
	"resolved":     `{{ template "__text_alert_list" .Alerts.Resolved }}`,
	"num_firing":   `{{ .Alerts.Firing | len }}`,
	"num_resolved": `{{ .Alerts.Resolved | len }}`,
}

In case of duplicate keys, the user-defined details overwrite the default ones.