Insights and reporting

Grafana IRM provides insights and reporting capabilities to help you measure, analyze, and improve your incident response processes. These tools give you visibility into alert handling efficiency, incident resolution times, and team performance metrics.

Alert insights

Alert insights provide visibility into your alert routing and escalation performance. You can access:

Alert metrics: Track alert volume, response times, and notification patterns
Alert logs: Monitor changes to your alerting configuration and track maintenance events
Pre-built dashboards: Visualize key alert handling metrics in customizable dashboards

Incident insights

Incident insights help you understand and improve your incident management processes. With incident insights, you can:

Monitor incident metrics: Track MTTR, incident volume, and resolution trends
Build custom dashboards: Create visualizations tailored to your organization’s needs
Filter and analyze: Segment data by severity, team, service, and other dimensions