Configure Grafana IRM
This section provides guidance on configuring Grafana IRM to integrate with your existing tools and workflows. You’ll learn how to set up integrations, configure alert routing and escalation policies, manage labels, and customize incident response settings to match your team’s needs.
Integrations
Integrations connect Grafana IRM with your monitoring, communication, and collaboration tools. In this section, you’ll learn how to:
- Configure OnCall integrations for alert management
- Set up Incident integrations for coordinating response workflows
- Connect with Slack for team communications
- Use webhooks to connect with third-party systems
Alert escalation and routing
Alert escalation and routing capabilities help you direct alerts to the right teams at the right time. This section covers:
- Creating escalation chains to define response sequences
- Configuring alert routes to match alerts with the appropriate teams
- Customizing alert templates for clearer notifications
Labels
Labels provide a structured way to categorize, route, and manage your integrations and alert groups. Learn about:
- Configuring labels for effective alert organization
- Setting up service dependencies to visualize relationships between services
Incident settings
Incident settings allow you to customize all aspects of incident management to fit your response needs and team workflows. Explore:
- Defining incident severities and statuses
- Adding incident labels for categorization
- Customizing Slack channel prefixes for incident channels
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