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Grafana IRM

Grafana IRM

Grafana IRM equips teams to efficiently manage on-call and incident response workflows without switching between tools.

Overview

Grafana Cloud Incident Response Management (IRM) is a fully managed solution that streamlines your incident workflow. It integrates on-call scheduling, notifications, and incident management, empowering your team to detect issues, escalate alerts, automate responses, and gain actionable insights to resolve incidents quickly and effectively.

Products

Grafana IRM consists of two core products: Grafana OnCall and Grafana Incident.

Grafana OnCall

Grafana OnCall is a developer-friendly on-call management tool designed to automate escalations, define alert rules, and integrate with your existing alerting sources and third-party tools. With OnCall, you can create schedules, notify the right teams, and declare incidents directly from alerts.

Grafana Incident

Grafana Incident simplifies incident response by helping you define roles, automate task assignments, and create collaboration spaces. It integrates with popular tools like GitHub, Slack, and Google Suite to streamline your incident response processes.

Note

Grafana Cloud IRM is a paid add-on, billed based on monthly active IRM users. For more details, refer to Understand your Grafana Cloud IRM invoice.

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