Documentation Grafana Cloud Alerts and IRM

Alerts and IRM

Alerts & IRM enables teams to efficiently detect, respond, and learn from incidents within one centralized platform.

Overview

Grafana Cloud provides a suite of products that help teams detect, respond, and learn from incidents with minimal toil. Use Grafana Alerting, IRM, SLOs, and Machine Learning to enhance your teams response capabilities and improve service reliability.

How the product works together

Grafana Cloud products like IRM, SLOs, Alerting, and Machine Learning help teams identify issues and respond to them quickly.

Detect

Service Level Objectives (SLOs) define reliability targets, enabling proactive issue detection and decision-making. Paired with Grafana Alerting, SLOs enable proactive issue detection allowing for quick triage and resolution.

Grafana Alerting is a core capability of Grafana Cloud that can easily be set up to route alerts to Grafana OnCall for automated escalation to on-call rotations.

Respond

Grafana OnCall manages on-call rotations and escalations, ensuring that the right team members are notified promptly through their preferred channels. After an issue is identified, use Grafana Incident to quickly create an incident from alerts and easily collaborate through integrations with tools like Slack and GitHub. Machine Learning features, like Sift, take the burden off responders and help identify issues faster.

Learn

After an incident is resolved, relevant data from Slack channels and integrated tools is captured in Grafana Incident for review. Machine learning generates auto-summaries, ensuring no details are missed. Grafana dashboards and analytics help you gain deep insights to refine your IRM strategy.

Explore

Grafana Alerting

Allows you to learn about problems in your systems moments after they occur. Monitor your incoming metrics data or log entries and set up your Alerting system to watch for specific events or circumstances and then send notifications when those things are found.

Grafana SLO

Provides a framework for measuring the quality of service you provide to users. Use SLOs to collect data on the reliability of your systems over time and as a result, help engineering teams reduce alert fatigue, focus on reliability, and provide better service to your customers.

Grafana OnCall

Enable a developer-first workflow to easily create and manage on-call schedules. Automate escalations, define alert rules and integrate seamlessly with existing alerting sources and monitoring tools.

Grafana Incident

Leverage the Incident tool to quickly assign roles and document learnings from chat ops/UI. Benefit from integrations with your favorite tools, such as GitHub, Slack, and Google Suite.

Grafana Machine Learning

Leverage ML features in Grafana Cloud to learn patterns in your data and get predictive insights for your time series. These forecasts can inform the creation of alerts, forecast capacity requirements, and identify anomalous activities.