We work in a big tent where everyone is welcome. Come on in.
OK, it’s not an actual big tent, but it is one of our core philosophies.
We know that data has incredible power to solve complex problems, transform business, drive innovation, and ultimately make the world a better place. The unfortunate reality is that the data we need often lives all over the place in disparate systems across geos, platforms, servers, and more. It’s our mission as Grafanistas to unite data, no matter where it lives, and empower our users to analyze, take action, and make smart decisions.
Building a powerful product takes a village — from engineering to customer success to people operations and beyond. What’s your calling?
What we value
Shared values are foundational to culture. They empower us, as both individuals and teams, to have an impact and achieve our mission, because we’re aligned on what’s really important to us. We’ve established these guiding principles to drive independent thinking, thoughtful decision-making, and result-oriented action that stays true to our mission.
Share openly and default to transparency
We share anything and everything we can — some might even call us over-sharers, and we’re OK with that. We want to ensure that Grafanistas have all the context they need to make smart, informed decisions in their daily work.
Respectfully empowered
We encourage our team members to be autonomous — this is essential for a distributed team. Freedom and empowerment are built on respect for one’s commitments and colleagues. We default to action. We value team members who take the initiative to get things done, ask when they need help, and dive into the job with both feet.
OSS is in our DNA
We have a big tent philosophy. We work with competitors and value interoperability. Decisions at Grafana are made with the long-term health of the company in mind. We aren’t distracted by short-term gains. We understand that our commercial success as a company is linked to our users’ success with our software.
We keep our commitments
We care about the say/do ratio, and for all our math friends out there, we like to see a good 1:1 ratio here. We do what we promise for each other, customers, and users, and we are personally accountable for delivering on our commitments. We dislike indecision: An imperfect or controversial decision is better than no decision. Debates are won with data and reason, not job titles.
Seek diverse perspectives
Each and every one of us prioritizes an open and inclusive culture at Grafana Labs, and we strive to bring diverse perspectives to the table to come up with the best ideas. We’re building a company where a diverse mix of talented people want to come, to stay, and to do their best work. We believe this will create the best results: Diversity drives innovation, and that innovation drives our success.
Don’t let perfect get in the way of great
We should all aim to do our best, but if perfection is the goal, we’ll probably never produce anything. Instead, we determine requirements to make something great and work hard to hit them. What can be squeaked out as an MVP at 60%? What actually needs to be done closer to 90%? From there, we iterate. This requires more than talent to succeed; it requires grit and determination. We want to get a great product out to our customers now and continue to iterate on it with fresh ideas and innovation. We’re a startup; we’re far from perfect. Get super comfortable with things not being perfect, while continuing to hold high standards for yourself and the team.
Help each other thrive
Supporting each other, our users, and our customers is a priority and core part of what we do. We pitch in where needed and do what it takes to get things done, even if it isn’t necessarily our job to do so. We win together, as one global team.
The perks
Helping you be your best self at Grafana Labs
Vacation
Balance is key. Our team enjoys 30 days of paid vacation each year on top of national holidays, parental leave, and sick leave. We also take a breather on a number of Grafana Shutdown Days each year.
Healthcare
We’re proud to provide health coverage or stipends for our colleagues in the US, UK, Canada, the Netherlands, Sweden, Singapore, and India.
Retirement planning
There’s no time like the present to start saving for your future. We make employer contributions into the pension pots of our team members in the US, UK, Canada, the Netherlands, Sweden, and Germany.
Professional development
On top of a $1,500 annual learning and development stipend, Grafanistas have thousands of on-demand courses at their fingertips to help them grow professionally. Want to attend a conference or training? Go ahead. Just pass on what you learned.
Work location
Vast majority of our roles are fully remote, focused on hiring the best talent and allowing you to perform from the comfort of your home. If you fancy a change of scene, we’ll also reimburse you up to $175 a month for a personal co-working space.
Choice of tech
There’s no one-size-fits-all when it comes to the tech required to do your job. Choose the laptop and accessories you need when you join us, and we’ll refresh them every three years.
Mindfulness
When you join the team, you can sign up for a complimentary subscription to Headspace to take advantage of the benefits of mindfulness and meditation. Our wellbeing resource group also organize sessions run by fellow Grafanistas or external trainers.
Fond Perks
Grafanistas across the world receive access to Fond, a platform that provides access to pre-negotiated discounts on a wide variety of services including entertainment, food, and fitness.
Global Employee Assistance Program
We offer all team members a 100% confidential support service with 24/7 365 access to professionally qualified counsellors and specialists.
Our approach to remote work
We were remote before it was the cool thing to do
Our three founders started Grafana Labs from three different continents, and today our team is spread across 40+ different countries. We have offices in New York City and Stockholm, but no HQ. We communicate asynchronously, work autonomously, and take accountability for our work.
We trust our team members to deliver great work, whatever their location or time zone. Being remote-first enables our team to be based where they feel most productive and to ensure that work and life aren’t in competition. It also creates a huge opportunity for us to hire the diverse perspectives we know will ultimately lead to our success. Just like data, it doesn’t matter where you live.
Being a distributed team doesn’t hold us back from building bonds. We get to know each other using virtual and in-person team events. The best part about that is we get to pick where we meet up, offering us the opportunity to explore the world while we’re getting to know each other (assuming we aren’t in a global pandemic). We’re a close-knit team despite the physical distance between us.
“Building our remote team is the ‘easy’ part. Building a high-performing team with strong connections despite our physical distance is the really interesting challenge. The defining feature of Grafana Labs for me is how much heart sits behind all of that work.”
Alice Farrell, VP of People Ops